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IBM Leader Gives Insights On Why Companies Need To Evolve

Feliciano School of Business alumnus and general manager of IBM’s North American Global Technology Services. Philip Guido, spoke to students about the importance of reinvention during the final presentation of the 2016-2017 MBA Executive Speaker Series.

“In business and in life, if you don't embrace change, pivot and leave the past behind for the future, you will be left behind,” said Guido. “All great companies must evolve.”

When Guido studied economics at Montclair State, IBM was a world-renowned company. Millions applied to work there, only 1 percent were hired. The company was at its pinnacle when Guido came aboard – first as an intern and then as a full-time employee.  

Initially, Guido had no interest in working at IBM – he didn’t like computers or big companies. But after his plans for a full time position with another company fell through, he reconsidered. That decision changed his life, Guido told the audience. So did IBM’s downward spiral to computer-industry dinosaur.

Guido said he knew the situation was bad when he came home one night and neighbor yelled out the window at him: “You bum! You better work this late. I lost so much money on IBM stock.”  After the stock improved due to IBM’s development of new innovative solutions, that neighbor became Guido’s best friend.

Throughout his presentation, Guido shared case studies on failed businesses that didn’t change with the times. He also discussed a few of IBM current brand-expanding projects with leading companies in several industries, including deals with Sysco and the Atlanta Falcons.

“Learning comes through the hardest challenges,” he told the students. “The future is yours. Life is a journey – enjoy the ride.”

Guido brings more more than 20 years of management experience to his current role, including assignments in marketing, sales and delivery and executive positions leading service and management consulting teams primarily within the financial services industry. He played an integral role in designing and implementing IBM’s sales and channel management re-engineering programs. 

His responsibilities include strategy development, operational execution, business performance and client satisfaction for the full range of IBM's GTS service offerings. In this capacity, Guido is responsible for cloud solutions, managed services, and IT Service Delivery – including more than 40,000 employees delivering world-class solutions across North America.

To learn more about the MBA Executive Speaker Series, please visit business.montclair.edu