Regional Revenue Analyst, US Regional Revenue Department,
Millennium Hotels and Resorts, US Corporate.
(January 2014 - March 2015).
Revenue Analyst/Reservation Manager,
Millennium Knickerbocker.
(January 2013 - January 2014).
Front Office Manager/Assistant Regional Revenue Manager,
Courtyard by Marriott, Lafayette Indiana.
(May 2012 - January 2013).
Sales Administrative,
Renaissance Seoul Hotel.
(July 2009 - July 2010).
Honors and Awards
Best Paper , 25th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.
(January 2020).
Best Presentation Award , 21st UNLV Graduate Research Forum.
(February 2019).
Best Presentation Award , 2017 Annual Conference- International Hospitality Information Technology Association.
(June 2017).
Research
Baloglu, S., Tanford, S., Kim, E.J., & Kim, E.L. Meta-analysis of destination image in hospitality. Data collection in progress. Target: Tourism Management
Kim, E.J, Kim, E.L, & Kim, M. (2022) Ethical dining behaviors: The effect of sustainability and color in a social media marketing message - Special issue of International Journal of Contemporary Hospitality Management on Ethical Consumption and Climate Change in Hospitality and Tourism: Challenges, Solutions, and Prospects.
Kim, E.J., Kim, E.L., Kim, M., & Tanford, S. How hotels can turn the tables on cancellation policies: Situational cues as triggers for perceived risk. Tourism Management Perspectives. Under the 2nd-round review.
Kim, E.L., & Tanford, S. Diner’s perception of restaurant cancellation policies. Target: International Journal of Hospitality Management.
Kim, E.L., & Tanford, S. Factors influencing consumers' subsequent purchase in the cruise industry. Target: Journal of Travel Research
Refereed Published Articles
Chen, C., Kim, E., Schuckert, M. (2021). Haute couture-to-table? A study of luxury fashion-brand restaurants/Cafés. Journal of Global Scholars of Marketing Science,
Kim, E., Tanford, S. (2021). The windfall gain effect: Using a surprise discount to stimulate add-on purchases. International Journal of Hospitality Management, 95
Kim, E., Tanford, S. (2021). Turning Discounts Into Profits: Factors Influencing Online Purchasing Decisions for Hotel Add-on Items. Cornell Hospitality Quarterly, 62 (4), pp. 438–454.
Tanford, S., Kim, E. (2019). Risk versus Reward: When Will Travelers Go the Distance?. Journal of Travel Research, 58 (5), pp. 745-759.
Kim, E., Tanford, S. (2019). Seeking reward or avoiding risk from restaurant reviews: Does distance matter?. International Journal of Contemporary Hospitality Management, 31 (12), pp. 4482-4499.
Kim, E., Tanford, S. (2019). Simultaneous effects of multiple cues in restaurant reviews. Journal of Services Marketing, 33 (5), pp. 521-531.