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Dr. Ross Malaga


Professor | Information Management & Business Analytics | Feliciano School of Business

Email: malagar@mail.montclair.edu

Telephone: 9736553419

Office: Feliciano School of Business, 464

Biography

Ross Malaga is a Professor in the Department of Information Management & Business Analytics. He teaches courses in electronic commerce, Web development, management information systems, and emerging information technologies. Dr. Malaga has over 20 years of experience in the information technology field as a consultant, educator, and serial entrepreneur. He is a sought after consultant, speaker, and expert legal witness in the areas of search engine optimization (SEO) and Internet marketing. Dr. Malaga's academic research focuses on SEO, trust and privacy online, Web 2.0, and teaching in hybrid and online environments. His research has appeared in prestigious journals such as Communications of the ACM, International Journal of Electronic Commerce, and the Journal of Organizational Computing and Electronic Commerce. He currently serves on the editorial review boards of Information Resources Management Journal, the Journal of Electronic Commerce in Organizations and the International Journal of Mobile and Blended Learning.

Prior to joining the faculty at Montclair State University, Dr. Malaga served as a Teaching Professor at the Robert H. Smith School of Business at the University of Maryland, as an Assistant Professor at the University of Maryland Baltimore County, and as an Instructor in the School of Management at George Mason University. He received his Ph.D. from the School of Information Technology and Engineering at George Mason University in 1998.

Areas of Expertise

E-Commerce and Internet Marketing
Search Engine Optimization
Web-based Teaching and Learning

Education

  • Ph D, Information Systems, 1998, George Mason University
  • MS, Information Systems, 1994, George Washington University
  • BA, Political Science, 1989, American University

Refereed Publications

  • Mamonov S., Malaga R., Rosenblum J., (2017). An Exploratory Analysis of Title II Equity Crowdfunding Success. Glasgow, Scotland. Venture Capital.19 (3). (pp. 239-256).
  • Malaga R., (2015). Using Nuisance Telephone Denial of Service to Combat Online Sex Trafficking. . Open Journal of Information Systems.2 (1). (pp. 1-8).
  • Malaga R., Subramanian R., (2010). Classy Delicates: A Case Study. . Journal of Business Case Studies.6 (5).
  • Malaga R., Montano B., Porter D., Ord K., (2010). A New Approach to End-of-Auction Models to Curb Sniping. . Journal of the Operations Research Society.61 (8). (pp. 1265-1272(8)).
  • Malaga R., (2010). Choosing a Wiki Platform for Student Projects – Lessons Learned. . Contemporary Issues in Education Research.3 (2). (pp. 49-54).
  • Malaga R., Subramanian R., (2009). Peter and Elaine Moss - Franchisees. . Journal of Business Case Studies.5 (5). (pp. 99-106).
  • Malaga R., (2009). Web 2.0 Techniques for Search Engine Optimization - Two case studies. . Review of Business Research.9 (1). (pp. 132-139).
  • Stewart K., Malaga R., (2009). Contrast and Assimilation Effects on Consumers’ Trust. . International Journal of Electronic Commerce.13 (3). (pp. 71-94).
  • Malaga R., (2009). Taxing E-Commerce Affiliates –The Potential Impact of New York State’s “Amazon Tax”. . Journal of Applied Business Research.25 (4). (pp. 31-35).
  • Malaga R., (2008). A classification method for reputation mechanisms in electronic markets. . Review of Business Research.8 (1). (pp. 21-32).
  • Malaga R., (2008). Worst Practices in Search Engine Optimization ” An overview of Black Hat techniques. . Communications of the ACM.51 (12). (pp. 147-150).
  • Malaga R., (2007). The New Marketing Intermediaries – A multiple case study of three new E-business models. . Journal of Academy of Business and Economics.7 (3). (pp. 158-164).
  • Malaga R., (2007). The Value of Search Engine Optimization ” An action research project at a new e-commerce site. . Journal of E-commerce in Organizations.5 (3). (pp. 69-83).
  • Montano B., Malaga R., (2002). A weighted sum genetic algorithm to support multiple party, multiple objective negotiations. . IEEE Transactions on Evolutionary Computing.6 (4). (pp. 1-13).
  • Malaga R., (2002). Additional methods when using email for teaching. . Communications of the ACM.45 (8). (pp. 25-27).
  • Malaga R., (2001). Consumer costs in electronic commerce: an empirical examination of electronic versus traditional markets. . Journal of Organizational Computing and Electronic Commerce.11 (1). (pp. 47-58).
  • Malaga R., Malaga S., (2001). The tax reporting requirements and policies of Web-based knowledge networks. . Quarterly Journal of Electronic Commerce.1 (4). (pp. 279-287).
  • Malaga R., Montano B., (2001). Toward Web-based knowledge marts. . Quarterly Journal of Electronic Commerce.2 (3). (pp. 253-262).
  • Malaga R., (2001). Web-based reputation management systems: problems and suggested solutions. . Electronic Commerce Research . (1). (pp. 403-417).
  • Malaga R., (2000). The effect of stimulus modes and associative distance in individual creativity support systems. . Decision Support Systems.29 (2). (pp. 125-141).

Published Books

  • Malaga R., (2008). The Value of Search Engine Optimization – An action research project at a new e-commerce site. (pp. 1115-1129). Hersey, PA. Electronic Commerce: Concepts, Methodologies, Tools and Applications.

Published Proceedings

  • Mamonov S., Malaga R., (2017). Success Factors in Title II Equity Crowdfunding in the United States. Boston, MA. AMCIS 2017. Refereed
  • Malaga R., Mamonov S., Rosenblum J., (2017). Gender differences in equity crowdfunding: An exploratory analysis. Philadelphia, PA. USASBE 2017. Refereed
  • Mamonov S., Malaga R., Rosenblum J., (2017). An exploratory analysis of Title II crowdfunding success. Waikoloa, HI. HICSS 2017. Refereed
  • Zhang Y., Malaga R., Nunez E., (2016). Racing to the Top - A Case on Competition and Strategy in Crowd Equity Platforms. . Proceedings of the 14th International Conference of the Society for Global Business & Economic Development.
  • Malaga R., (2016). Digital Micro Entrepreneurship a Preliminary Analysis - Case studies from the gig economy. . United States Association for Small Business and Entrepreneurship.
  • Zhang Y., Malaga R., Nunez E., (2015). Daryl Bryant and his StartupValley - A Case on Crowd Equity Platforms. . United States Association for Small Business and Entrepreneurship Conference Proceedings.
  • Malaga R., Koppel N., (2012). Choosing a Video Format for Online Teaching. Philadelphia, PA. Eastern Academy of Management Conference Proceedings.
  • Allyn M., Malaga R., Misra R., (2011). Using E-Commerce to Teach Entrepreneurship in a Classroom - A Case Study. (pp. 87-93). Kanpur. Annual Global Conference on Entrepreneurship and Technology Innovation (AGCETI 2010)Indian Insitute of Technology Kanpur. Refereed
  • Allyn M., Misra R., Malaga R., (2010). Wikipedia: Issues and Analysis of its Slowing Growth. (pp. 5). Oakdale, Long Island, New York. Northeast Business and Economics Association. Refereed
  • Malaga R., (2009). Choosing a Wiki Platform for Student Projects – Lessons Learned. Las Vegas, NV. Clute College Teaching and Learning Conference.
  • Malaga R., Peterson R., Shifrina F., (2009). Institutional and Administrative Impediments to Developing an Online MBA Program - A Case Study. Orlando, FL. International Academy of Business and Public Administration Disciplines . Refereed
  • Malaga R., Subramanian R., (2008). Classy Delicates. Washington, DC. Eastern Academy of Management Conference. Refereed
  • Malaga R., (2008). Using Wikis for Student Collaboration – A case study. Orlando, FL. International Academy of Business and Public Administration Conference. Refereed
  • Malaga R., Peterson R., Shifrina F., (2008). Institutional and Administrative Impediments to Developing an Online MBA Program - A Case Study. Atlantic City, NJ. American Institute of Higher Education. Refereed
  • Malaga R., (2008). Student Perceptions of Wiki Use for Group Projects. Las Vegas, NV. Proceedings of the International Academy of Business and Economics Conference 2008. Refereed
  • Malaga R., (2008). Taxing E-Commerce Affiliates –The Potential Impact Of New York State’s “Amazon Tax”. Las Vegas, NV. Proceedings of the International Academy of Business and Economics Conference 2008. Refereed
  • Malaga R., (2007). The New Marketing Intermediaries – A multiple case study of three new E-business models. Las Vegas, NV. International Academy of Business and Economics Conference . Refereed
  • Malaga R., (2006). The Retaliatory Feedback Problem - Evidence from eBay and a proposed solution. Washington, DC. Information Resources Management Association Conference 2006. Refereed
  • Malaga R., (2006). The Value of Search Engine Optimization - A case study of a new e-commerce Web site. Washington, DC. Information Resources Management Association Conference 2006. Refereed
  • Montano B., Porter D., Malaga R., Ord K., (2005). Enhanced Reputation Scoring for Online Auctions. Las Vegas, NV. International Conference on Information Systems. Refereed
  • Montano B., Malaga R., (2003). Incentives: Getting People to Participate in Web Based Knowledge Networks. Philadelphia, PA,. Information Resources Management Association International Conference.
  • Malaga R., Stewart K., (2003). Links are Everywhere: Effects of Web-based Groupings on Trust Transfer. . International Conference on Information Systems .
  • Malaga R., (2000). Using A Course Web Site to Enhance Traditional Lecture Style Courses: A Case Study and Approach for Site Development. (pp. 293-306). Hershey, PA. Web-Based Learning & Teaching Technologies: Opportunities and Challenges.
  • Malaga R., Montano B., (2000). A co-evolutionary approach to strategy design for decision makers in complex negotiation situations. (pp. 908-918). Maui, HI. 33rd Annual Hawaii International Conference on Systems Sciences.
  • Malaga R., Foley P., Khoo L., Jayawardhena C., (2000). Internet and electronic commerce use: a three country comparison. (pp. 26). Memphis, TN. First Annual Global Information Technology World Conference.
  • Malaga R., Wertz N., (2000). The use of Reputation Mechanisms in Electronic Commerce: An Empirical Investigation. . Americas Conference on Information Systems . Refereed