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At Your Service With The Hospitality Service Management Program

Exceptional service doesn’t just keep customers happy; It keeps them coming back.

Whether you are running a major resort, bed and breakfast or an assisted living community, learn to anticipate your customer’s needs and exceed their expectations with a concentration in Hospitality Management.

This dynamic, expanding field needs more team builders, quality control specialists and strategic planners. A concentration in Hospitality Management gives you the tools to effectively manage people, projects, operations and financial resources and the competitive edge to succeed as a business leader or owner.

Program Specifics:

The Hospitality Management program’s unique mix of classroom activities, coursework and practical experiences prepares you to manage both hotel and food & beverage operations profitably. Advance quickly in the hospitality industry with skills that include:

  • Purchasing
  • Safety
  • Community Relations
  • Team Building
  • Finance and Accounting
  • Marketing and Sales
  • Communication
  • Human Resources
  • Business Planning
  • Customer Service

Connect with the Hospitality Industry

Through strong connections to the hospitality marketplace and a range of experiential opportunities, including internships, guest lectures and field visits, our program engages you with industry professionals. We encourage you to gain valuable practical experience through an internship. Students put classroom theory into practice with internships at the following companies:

  • Accor Hospitality
  • Homewood Suites
  • Hotel Stanford
  • Marriott Hotels
  • The Heldrich
  • Wyndham Worldwide

Contact Us

Dr. Yawei Wang

Elaine Tirrito
Administrative Assistant – Department of Hospitality and Tourism
Room 530
Phone: 973-655-3538
Email: tirritoe@montclair.edu